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Direct Contact with Your Builder: Clear Communication and a Guided Construction Experience

  • Writer: Jen  Holub
    Jen Holub
  • Dec 8, 2025
  • 3 min read

At Tried & True Construction, we believe communication is the foundation of every successful build. When you’re investing in a new home or taking on a remodel, the experience should feel clear, organized, and personal, not like you’re being passed around from department to department.


That’s why we prioritize direct access to your builder throughout the process.

While a successful home build takes a coordinated effort between subcontractors, vendors, designers, and lending partners, you’ll always have one consistent point of contact guiding you through it all: Brian Johnson, your general contractor and builder.


You’re never left guessing who to talk to or where your project stands. With Tried & True, you have a builder who communicates with you, advocates for you, and keeps the entire team aligned.



Why Direct Contact Matters

In many companies, homeowners are handed off between sales reps, project managers, and office coordinators, often repeating the same questions or waiting for updates.


At Tried & True Construction, communication stays simple: you work directly with Brian from the first conversation to the final walk-through.


That means:

  • No wondering who’s in charge of what. 

  • No guessing games about timelines or next steps. 

  • A builder who knows your project inside and out, because he’s actively involved in it.


Brian works closely with trusted subcontractors, suppliers, designers, and lending partners, but you never lose the ability to reach him directly when you need clarity, reassurance, or updates.


This is the Tried & True difference.



A Guided, Collaborative Construction Process

We don’t claim to be a “one-stop shop,” because great construction takes a team of specialists, and we believe in being transparent about that.

What we do provide is a streamlined, guided experience, where Brian coordinates each step and ensures your vision is understood from day one.


Here’s how the process flows:

  1. Consultation and Planning – You meet directly with Brian to discuss goals, style, timelines, and budget.

  2. Design Coordination – Bring your own designer or let us connect you with trusted partners who align with your vision.

  3. Permitting and Pre-Construction – We handle the required documents and keep you updated on progress.

  4. Build Phase – Brian works hand-in-hand with licensed subcontractors and vendors, managing schedules and quality while keeping you informed.

  5. Completion and Continued Support – We remain available for questions, maintenance guidance, and post-build needs.


You get the benefit of a well-coordinated team,  without losing that direct relationship with your builder.



Experience and Expertise You Can Count On

With decades of hands-on experience, Brian brings deep construction knowledge and a problem-solving mindset to every project. His familiarity with Southern Utah’s building requirements, materials, and local trades helps prevent delays and avoid unnecessary costs.

Clients consistently say that working with Brian feels like having a trusted advocate, someone who treats the project with genuine care.

“Brian finished our project on time and on budget. His extensive experience proved invaluable. I’d recommend him to anyone building in Southern Utah.” — Jeremy C.



Building with Confidence

Whether you’re planning a custom home, a mountain retreat, or an addition, direct communication with your builder gives you peace of mind. You’ll always know what’s happening and who’s involved, and you’ll never be left in the dark.

At Tried & True Construction, we build more than homes. We build trust through honesty, transparency, and clear communication.



Ready to Start?

If you want a building experience where your contractor listens, communicates, and guides you through every phase, we’d love to meet you.

Contact Tried & True Construction today to schedule your free consultation.


 Let’s build your vision, the Tried & True way.

 
 
 

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